Terms and conditions

Introductory provisions – definitions of terms

• Seller: business company Petr Paul, ID number: 13208276, with registered office at Počátky 23, 583 01 Chotěboř, registered in the trade register at Municipality: Živ. Office Chotěboř, on 19.5.1992, file no. ROŽU/2002/6348.
• Buyer: The Buyer is a natural person who is fully independent or a legal entity to whom the Seller provides the Goods (as defined below) based on the Contract (as defined below). A person who has reached the age of 18 is considered to be of legal standing (unless he has been granted legal standing by a court in accordance with the provisions of § 37 of Act  No. 89/2012 Coll., Civil Code, as amended (hereinafter referred to as "CC") or has not entered into a marriage, thereby acquiring self-determination in accordance with the provisions of § 30 of the Civil Code) and is fully self-determination in the sense of the CC (i.e. the self-determination of such a natural person is not limited and his intellectual and voluntary maturity reaches the intellectual and voluntary maturity of age adult persons), while in the case that the natural person is not a citizen of the Czech Republic, then he must be fully autonomous in accordance with the law of the state of which he is a citizen.
• Consumer: a natural person who is a Buyer and acts outside the scope of his business activity or outside the scope of the independent performance of his profession, in the sense of the provisions of § 419 of the Civil Code.
• Goods: Goods refer to things that the Seller presents for sale by the Seller through the E-shop (as defined below) within the scope of the performance of the subject of its business activity, and which it sells on the basis of Contracts to the Buyer. 
• Contract: Commitment between the Seller and the Buyer, on the basis of which the Seller transfers ownership of the Goods to the Buyer. The obligation under the Contract is governed by these Terms and Conditions (as defined below). In the event of a conflict in the regulation of rights and obligations in the Agreement and in the Business Terms and Conditions (as defined below), the provisions in the Agreement shall prevail.
• E-shop: Online shop through which it presents Goods for sale. The E-shop is located on the Website (as defined below). 
• Terms and Conditions: these general terms and conditions issued by the Seller, which are located on the Website (as specified below). The terms and conditions govern the rights and obligations of the Seller and the Buyer from the Contract. The terms and conditions are the terms and conditions within the meaning of § 1751 paragraph 1 of the Civil Code, which are known to the contracting parties. The terms and conditions are binding for every contractual relationship on the basis of which the Seller sells the Goods to the Buyer. The current Business Terms and Conditions are the complaints procedure governing the rights and obligations of the Buyer when complaining about the Goods.
• Website: website operated by the Seller at www.truhlarime.cz.
• Order: The Buyer's proposal to the Seller to conclude the Contract. 
• Form: The form placed on the Website intended for Ordering Goods.
• User account: User interface made available to the Buyer, which contains his identification and contact information, for the purpose of easier ordering of Goods. 

Conclusion of purchase contract

• By accessing the Website, the Buyer via the E-shop has an overview of the offered Goods. The goods are sorted by individual categories in the E-shop. In the detail for each type of Goods, its brand is indicated; specifications; parameters; Price without VAT; price with VAT; a discount, if it is provided for specific Goods; and availability of the Goods; the price of the packaging of the Goods, which will be charged to the Buyer in the case of the purchase of the Goods. The Seller is not obliged to conclude a Contract regarding the Goods listed in the E-shop.
• The buyer selects the Goods he is interested in purchasing and puts the selected Goods into the electronic "basket" according to the procedure specified in the E-shop.
• If a discount from its original price is indicated for a specific Product, the price of the Product after the discount applies. Multiple discounts for individual Goods cannot be combined with each other. 
• The procedure leading to the Order is multi-level and is carried out through the Form, where the Buyer selects the method of delivery of the Goods and fills in his contact details. In the penultimate step, the Buyer agrees to these Terms and Conditions and has the option to check and change the entered data. By sending the Form according to the procedure specified therein, the Buyer places an Order. By placing the Order according to the previous sentence, the Buyer expresses his consent to the use of remote communication means when concluding the Contract. 
• By sending the Order, it will immediately be marked in the internal system of the Seller, who will confirm the Order by sending an e-mail to the Buyer's e-mail address, which the Buyer indicated as a contact e-mail in the Form. Upon delivery of the confirmation e-mail to the Buyer by the Seller, the Agreement is concluded. 
• By concluding the Agreement, the Seller undertakes to deliver the Goods indicated in the Order to the Buyer in the manner chosen by the Buyer, and the Buyer undertakes to pay the price of the Goods in the manner chosen in the Order.
• The transfer of ownership of the Goods to the Buyer under the Contract occurs only upon full payment of the purchase price, including the costs of transportation and packaging of the Goods, and at the same time handing over the Goods, whichever occurs later. When paying for the Goods, the Buyer proceeds according to the Seller's instructions. 
• The Seller is entitled to request from the Buyer a telephone or written confirmation of the Order before concluding the Agreement, with the Buyer undertaking to provide such confirmation to the Seller.
• In connection with the payment made for the Goods, the Seller will issue an invoice/tax document to the Buyer for the payment of the purchase price for specific Goods based on the Contract. The invoice/tax document will be issued by the Seller to the Buyer after payment of the price of the Goods and sent in electronic form to the Buyer's e-mail address.

User Account Registration

• The Buyer is also entitled to register with the Seller by creating a User Account via the Form. 
• To create a User Account, the Buyer fills in the necessary identification data in the manner described on the Website, gives consent to the processing of personal data and submits a request to create a User Account by sending a completed Form. 
• Access to the User account is password protected. The Buyer is obliged not to disclose the password to his User Account to a third party, nor to allow any third party to obtain it. 
• A user account is not required. Failure to create a User Account is not an obstacle to sending the Order and concluding the Contract. The Seller recommends setting up a User Account in case the Buyer makes repeated Orders for Goods.
• The user account contains the identification data of the Buyer. In the case of placing an Order by a Buyer with a User Account, the Seller will use the Buyer's identification data specified in the User Account.
• The buyer undertakes to continuously update the data in the User account. At the same time, the Buyer declares that his data provided in the User Account are complete and true. The Seller does not bear any responsibility for any damage caused as a result of the Buyer's violation of the declaration according to the previous sentences.

Delivery of Goods

• The place of delivery of the Goods is the address of the Buyer specified in the Order, unless otherwise specified in the Order.
• The Seller will deliver the Goods to the Buyer no later than 15 days from the confirmation of the Order, unless there is a different deadline for delivery for certain Goods or the method of transport.
• If a certain Product is indicated as "in stock", the Seller will ship the Product within 2 working days at the latest from the confirmation of the Order.
• The buyer is obliged to accept the goods. If the Goods were sent on cash on delivery, he is obliged to pay for and take over the Goods.
• If the Buyer does not take over the purchased Goods within the agreed time, he is obliged to pay the costs related to the replacement delivery of the Goods.

Special conditions when concluding a Contract with the Consumer

• The provisions of this article apply only if the Buyer is a Consumer.
• The Seller informs the Consumer that:
  • The contract is archived by the Seller in electronic form and is not accessible;
  • Information about the individual technical steps leading to the conclusion of the Agreement can be found in these Terms and Conditions (Article 2), where the process is clearly described;
  • The contract can only be concluded in the Czech language; 
  • The consumer separately bears his own costs for the use of means of distance communication in connection with the conclusion of the Agreement. 
  • The Seller is not bound by any codes of conduct in relation to the Consumer in the sense of the provisions of § 1826 letter e) CC.
• The Buyer declares that, prior to the conclusion of the Contract, the Seller was able to check the input data and change them up until the moment of placing the Order in accordance with § 1826, paragraph 3 of the Code of Civil Procedure.
• The Buyer has the right to withdraw from the Contract within 14 days of taking over the purchased Goods according to § 1829 paragraph 1 of the Civil Code. The form for withdrawing from the Contract is attached to the Business Terms and Conditions.
• If the Buyer withdraws from the contract, he shall send or personally hand over the purchased Goods back to the Seller within 14 days of receiving the Goods at the latest.
• If the Buyer withdraws from the contract, the Seller shall return to him within 14 days the amount of money paid by the Buyer when purchasing the Goods, including the costs of delivery of the Goods. The amount will be returned by cashless transfer to the Buyer's account or postal order.
• All costs incurred by the Buyer in connection with the return of the Goods shall be paid in full by the Buyer.
• The Buyer is liable to the Seller for the reduction of the monetary value of the purchased Goods in connection with improper handling of the Goods.

Rights and obligations from defective performance

• If the received Goods are defective (e.g. do not have the agreed or legitimately expected properties, are not suitable for the usual or agreed purpose, are not complete, do not correspond to their quantity, measure, weight, or quality do not correspond to other legal, contractual or even pre-contractual parameters), these are defects of the Goods for which the Seller is responsible.
• The Seller is not obliged to comply with the Buyer's claim if he proves that the Buyer knew about the defect in the Goods before taking it over or caused it himself.
• The seller undertakes that the purchased Goods will have the specified properties for a certain period of time and will be usable for the specified purpose. 
• If the Buyer is a Consumer, the Seller is responsible for defects arising after taking over the Goods within the period specified for the Goods on the Website.
• The warranty period starts from the delivery of the Goods to the Buyer.
• In the case of a complaint, you can find the entire complaint procedure on the Seller's website.

Courses and vouchers for courses

• According to § 1829 of the Civil Code, the customer can return the purchased voucher/course without giving a reason within 14 days of receiving it. In such a case, the customer will be refunded the full amount for the course (voucher) he paid within 10 days.
• The amount for sending a printed voucher is non-refundable.
• After the statutory period of 14 days has passed since the receipt of the voucher, it is no longer possible to return the gift voucher. The voucher can be gifted to another person.
• In case of non-participation in the purchased (reserved) carpentry course, the money will not be returned.
  • Cancellation terms
    • If you withdraw from the course earlier than 21 days before the course, no cancellation fee is charged.
    • If you withdraw from the course from 21 to 9 days before the course, the cancellation fee is 620 CZK including VAT.
    • If you withdraw from the course up to 8 days before the course, the cancellation fee is 1,240 CZK including VAT.
    • If we manage to fill the vacant place with another interested party, or you find a replacement for yourself, no cancellation fee will be charged.
  •  Outstanding order
    • If the price for the course or gift voucher is not paid within 14 days of ordering, the order will be cancelled.

Competition Rules

• THE COMPETITION takes place on the truhlarime.cz social networks during the period defined in the competition post (hereinafter referred to as the "competition period"). The winners will be announced the following day after the end of the competition.
• The prize will be sent to the winner by courier in the territory of the Czech and Slovak Republic to the address specified in the e-mail within 3 days of the publication of the winners on Facebook. The winner is obliged to accept the prize, or to enable handover within the specified period. Unclaimed winnings are forfeited to the contest organizer truhlarime.cz.
• Natural persons with permanent residence in the Czech and Slovak Republic, older than 18 years, can participate in the competition.
• The competitor accepts these rules and undertakes to comply with them. By participating in the competition, each participant of the competition also expresses his consent to the publication of his name, and possibly photos on the company Facebook page and on the www.truhlarime.cz server. The competition participant further gives the Organizer consent to the processing of his personal data in the range of name, surname, answer to the competition question, telephone number and address, possibly other contact details provided by the competition participant, for the purpose of conducting the competition and also for marketing activities Organizer or other persons. The participant of the competition also gives consent to the use of the phone number used during participation in the competition for sending commercial messages from the Organizer or other persons.
• These consents are granted for an indefinite period and the participant of the competition is entitled to revoke them at any time. The participant of the competition has the right to access his personal data. The organizer reserves the right to assess disputed situations arising during the competition. Competition winnings are not legally enforceable. The organizer reserves the right to change or modify these rules and conditions of the competition at any time before and during the duration of the competition, as well as the right to shorten, postpone, interrupt or completely cancel the competition, even without giving a reason and providing compensation. Employees of the Organizer and their family members are excluded from the competition.
• Facebook is not the host, organizer, sponsor or partner of the competition and is not affiliated with it in any other way.
• By entering the competition, all participants agree to abide by its rules.

Out-of-court dispute resolution

• If a dispute arises between the Buyer and the Seller, it is possible to use the out-of-court resolution of consumer disputes.
• In such a case, the Czech Trade Inspection (www.coi. cz) 
• If a consumer dispute is initiated with the Czech Trade Inspection, the Seller is obliged to cooperate as much as possible and is obliged to comment on the dispute within 15 days of receiving notification of the initiation of the dispute.

Protection of personal data and cookies

• The buyer acknowledges and agrees that the Website may use so-called "cookies" to optimize its functionality and personalize its interface. Cookies allow recording information about the Buyer's visit and his preferences. As part of the operation of the Website, third-party cookies may also be used (e.g. cookies of advertising system operators). The buyer has the option to block the storage of cookies in his browser. However, the buyer acknowledges that blocking the possibility of storing cookies may affect the operation of some functions on the Website that require their support.
• The Seller is the administrator of the Buyer's personal data listed in the Goods Order in the sense of Act. No. 101/2000 Coll. on the protection of personal data and on the amendment of certain laws, as amended. The seller declares that he is the controller of personal data within the meaning of Article 4, paragraph 7 of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the cancellation Directive 95/46/EC (General Data Protection Regulation; hereinafter referred to as the "Regulation").
• The Seller declares and the Buyer, who is a natural person (hereinafter referred to as the "Data Subject"), acknowledges that from the conclusion of the Agreement, the Seller will, for the purposes of fulfilling the Agreement, in the sense of Article 6 paragraph 1 letter b) Regulation, to process the personal data of the Buyer, who is a natural person, to the following extent:
  • First and last name,
  • Phone number,
  • Email address,
  • Residence.
• Personal data will be processed automatically/manually and in electronic/written form. The Seller will not provide or in any way make available the obtained personal data to a third party without the consent of the Buyer.
• The Seller submits the following data to the Data Subject in accordance with Article 13, Paragraph 1 of the Regulation:
  • identity of the Seller, as administrator of personal data: Petr Paul, e-mail: info@truhlarime.cz, phone: +420 602 050 062,
  • personal data is processed by the Seller for the purposes of fulfilling the Contract and in that context identification of the Data Subject, invoicing, delivery of Goods, and the legal basis for the processing is Article 6 paragraph 1 letter b) Regulation,
  • The Seller will process the personal data of the Data Subject for the duration of the Agreement,
  • The data subject is entitled to request access to his personal data, their correction or deletion, or restriction of processing, as well as the right to data portability (see below for details),
  • The data subject has the right to file a complaint with the Office for Personal Data Protection,
  • The data subject acknowledges that the provision of personal data is a legal requirement within the meaning of Article 6 paragraph 1 letter b) Regulation.
• The Seller facilitates the exercise of the rights of Data Subjects resulting from the Regulation. The Seller provides information on measures taken to the Data Subject's requests without undue delay and in any case within one month of receiving the request. This period can be extended by the Seller by another two months if necessary and taking into account the complexity and number of requests. The Seller shall inform the Data Subject of any such extension within one month of receipt of the request, together with the reasons for such extension. If the Data Subject submits a request in electronic form, the Seller will provide the information in electronic form, if possible, unless the Data Subject requests another method.
• If the Seller does not take action on the relevant request of the Data Subject, it shall immediately inform the Data Subject of this fact and inform the Data Subject of the reasons for not taking the action within one month of receiving the relevant request at the latest. In such a case, the data subject is entitled to file a complaint with the Office for Personal Data Protection and file a motion with the competent court.
• All information and actions are provided and performed by the Seller free of charge, with the exception of cases when the requests submitted by the Data Subject are clearly unreasonable or unreasonable, especially because they are repeated, then the Seller is entitled to either impose an administrative fee to be paid by the Data Subject, or refuse to comply with the request. The fee will be set at an amount that takes into account the administrative costs associated with providing the required information or communication or performing the required actions.
• If the Seller has reasonable doubts about the identity of the Data Subject, he is entitled to request from the Data Subject the addition of additional information necessary to confirm the identity of the Data Subject.
• Any natural person, including the Data Subject, has the right to obtain confirmation from the Seller as to whether or not personal data concerning him or her is being processed and, if so, the right to obtain access to such personal data and the following information:
  • processing purposes,
  • category of personal data concerned,
  • recipients or categories of recipients to whom personal data has been or will be made available,
  • the planned period for which personal data will be stored, or if it cannot be determined, the criteria used to determine this period,
  • if the Seller processes personal data, then the natural person, including the Data Subject, has the rights as a Data Subject, paragraph 8.5.4. and 8.5.5. Terms and Conditions.
  • The seller is obliged to provide a copy of the processed personal data. He is entitled to charge a reasonable fee for additional copies based on administrative costs.
• The data subject has the right to ask the Seller to correct inaccurate personal data concerning him without undue delay, as well as to complete incomplete data.
• The data subject has the right to ask the Seller to delete his personal data. The seller is obliged to do so if the conditions are met according to Article 17, paragraph 1 of the Regulation.
• The data subject has the right to ask the Seller to limit the processing of his personal data. The seller is obliged to do so if the conditions are met according to Article 18, paragraph 1 of the Regulation.
• The data subject to transfer personal data to another controller, by obtaining the data from the Seller in a structured, commonly used and machine-readable format, or has the right for the Seller to transfer personal data to another personal data controller.</li >
• In in the case of a violation of the security of personal data and this case of violation will result in a high risk for the rights and freedoms of natural persons, the Seller will notify the Data Subject of this violation without undue delay.

Final Provisions

• Business conditions are an integral part of the Agreement.
• By concluding the Agreement, the Buyer confirms that he has familiarized himself with all the provisions of the Business Terms and Conditions and expresses his agreement with them.
• In accordance with § 1752 paragraph 1 of the Commercial Code, the Seller reserves the right to change the wording of these Terms and Conditions to a reasonable extent at any time. The Buyer is bound by the Business Terms and Conditions effective at the time of the conclusion of the Purchase Agreement. If the Buyer does not agree with the changes made, he is entitled to withdraw from the Terms and Conditions within thirty (30) days from the moment of notification of the changes in question to the Buyer. In the event that the Buyer does not deliver to the Seller within 30 days from the notification of the change a withdrawal from the Terms and Conditions due to non-acceptance of the changes, this is considered to be the Buyer's consent to their new wording.
• The information about the Goods and the price stated on the Website are binding with the exception of an obvious mistake.
• Relations not regulated by these Terms and Conditions are governed by the provisions of the General Terms and Conditions.
• The arrangements between the Buyer and the Seller in the Contract take precedence over the provisions in these Terms and Conditions.
• If one provision of these Terms and Conditions is found to be invalid or illegal, this does not affect the validity of the other provisions.