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    Shipping and Payment

    Shipping conditions

    Czech Republic

    WE|DO Shipping Service
    Price shipping from 110 CZK including VAT.

    The goods will be delivered within the second working day from dispatch. We usually ship orders the next business day after receipt. For this method of transport, it is necessary to enter a telephone number where you can be reached.

    Delivery
    Shipping price is 89 CZK including VAT.

    The parcel can transport parcels weighing up to 5 kg and steel up to 500 mm in length.
    Wait for a message about the possibility of picking up the package at the delivery point of your choice.

    Package
    Transportation price is 75 CZK including VAT.

    Packages weighing up to 15 kg and steel up to 500 mm long can be transported by parcel train.
    Wait for a message about the possibility of picking up the package at the delivery point of your choice.

    Personal pickup
    Personal pickup is possible at Počátky 68, 583 01 Chotěboř, Czech Republic.

    Personal pickup must be arranged in advance by phone: +420 602 050 062 or by e-mail: info@truhlarime.cz. We are not always present at the indicated address.

    Wait for the information email that the goods are ready for collection.
    In the case of personal collection, the goods must be paid to the account in advance, cash cannot be accepted for personal collection.

    Email
    Price shipping is 0 CZK including VAT.

    It is used to send a gift voucher electronically - by email. Select this shipping method when purchasing a joinery or woodturning course.
    If you wish to send the gift voucher in printed form, select the shipping method WE|DO, Zásilkovna or Balíkovna.

    Shipping is free when purchasing goods over CZK 3,000 including VAT

    • applies only to orders via e-shop
    • valid only for delivery address in the Czech Republic
    • cash on delivery fees are not included in free shipping

    Slovak Republic

    WE|DO Shipping Service
    Price shipping from 169 CZK including VAT.

    The goods will be delivered within the third working day from dispatch. We usually ship orders the next business day after receipt. With this method of transport, it is necessary to enter the telephone number on which you can be reached.

    Delivery
    The shipping price is 109  CZK including VAT.

    The parcel can transport parcels weighing up to 5 kg and steel up to 500 mm in length.
    Wait for a message about the possibility of picking up the package at the delivery point of your choice.

    Email
    Price shipping is CZK 0 including VAT.

    It is used to send a gift voucher electronically - by email. Select this shipping method when purchasing a joinery or woodturning course.
    If you wish to send the gift voucher in printed form, select the shipping method WE|DO, Zásilkovna or Balíkovna.

    We are obliged to deliver the shipment with a valid VAT number to the address of the company's registered office, In this case it is not possible to use the courier service to the point of delivery.

    When purchasing goods over CZK 3,000 including VAT or €150 including VAT, the shipping discount is CZK 100 including VAT or €4.3 including VAT

    • applies only to orders via e-shop
    • valid only for delivery address in SK
    • cash on delivery fees are not included in free shipping

    Germany

    GLS shipping service
    Shipping price from €13 including VAT.

    The goods will be delivered within the third working day from dispatch. We usually ship orders the next business day after receipt. With this method of transport, it is necessary to enter the telephone number on which you can be reached.

    When purchasing goods over €150 including VAT, the shipping discount is €4.3 including VAT
    Applies only to orders via e-shop.

    Croatia, Hungary, Poland, Austria, Romania, Slovenia

    GLS shipping service
    Shipping price from €13.6 including VAT.

    The goods will be delivered within the fifth working day from dispatch. We usually ship orders the next business day after receipt. With this method of transport, it is necessary to enter the telephone number on which you can be reached.

    When purchasing goods over €150 including VAT, the shipping discount is €4.3 including VAT
    Valid only for orders via e-shop

    Belgium, Denmark, Estonia, Lithuania, Latvia, Luxembourg, Netherlands

    GLS shipping service
    Shipping price from €15.2 including VAT.

    The goods will be delivered within the fifth working day from dispatch. We usually ship orders the next business day after receipt. With this method of transport, it is necessary to enter the telephone number on which you can be reached.

    When purchasing goods over €150 including VAT, the shipping discount is €4.3 including VAT
    Applies only to orders via e-shop.

    Bulgaria, France, Ireland, Italy, Spain

    GLS shipping service
    Shipping price from €17.3 including VAT.

    The goods will be delivered within the fifth working day from dispatch. We usually ship orders the next business day after receipt. With this method of transport, it is necessary to enter the telephone number on which you can be reached.

    When purchasing goods over €150 including VAT, the shipping discount is €4.3 including VAT
    Applies only to orders via e-shop.

    Finland, Portugal, Greece, Sweden

    GLS shipping service
    Shipping price from €36.7 including VAT.

    The goods will be delivered within the fifth working day from dispatch. We usually ship orders the next business day after receipt. With this method of transport, it is necessary to enter a telephone number where you can be reached.
    Contact us for an individual transport offer.

    When purchasing goods over €150 including VAT, the shipping discount is €4.3 including VAT
    Applies only to orders via e-shop.

    Payment methods

    Czech Republic

    Cash on delivery
    You pay for the goods only when the goods are received by the postman or transport service.

    • The amount of cash on delivery at WE|DO is CZK 36 including VAT.
    • C.O.D. at Zásilkovna and Balíkovna is 29 CZK including VAT.

    By bank transfer
    By cashless transfer to the seller's account No. 2501355079/2010, maintained at the company Fio Bank (hereinafter referred to as "seller account”);

    We always send payment data after processing the order or upon request. You pay for the goods in advance to our bank account at Fio banka. After crediting the payment to the account, we send the goods. It is important to provide the correct variable symbol in order to assign the payment to your order.

    Payment gateway
    Payment can be made online using the payment gateway, the order is paid immediately.
    The provider of the payment gateway is the company ComGate Payments, a.s.,  https://www.comgate.cz/cz /payment-gateway

    Using the payment gateway, it is possible to pay in two ways, i.e. payment by card or payment by bank payment buttons.
    Any payment claims or questions about payments should be directed to:

    ComGate Payments, a.s.
    Gočárova třída 1754 / 48b, Hradec Králové
    E-mail: platby-podpora@comgate.cz
    Tel: +420 228 224 267

    Tax receipt
    You will receive the tax receipt by email within 7 days of crediting the payment to our bank account.

    Slovak Republic

    Cash on delivery
    You pay for the goods only when the goods are received by the postman or transport service.

    • The amount of cash on delivery at WE|DO is CZK 38  including VAT.
    • The amount of cash on delivery at Zásilkovna is 29 CZK including VAT.

    By bank transfer
    By cashless transfer to the seller's account No. 2501355079/2010, maintained at the company Fio banka (hereinafter referred to as "seller account”);

    We always send payment data after processing the order or upon request. You pay for the goods in advance to our bank account at Fio banka. After crediting the payment to the account, we send the goods. It is important to provide the correct variable symbol in order to assign the payment to your order.

    Payment gateway
    Payment can be made online using the payment gateway, the order is paid immediately. Payment method: card payment.
    The payment gateway provider is the company ComGate Payments, a.s., https: //www.comgate.cz/cz/platebni-brana

    Any payment claims or questions about payments should be directed to:

    ComGate Payments, a.s.
    Gočárova třída 1754 / 48b, Hradec Králové
    E-mail: platby-podpora@comgate.cz
    Tel: +420 228 224 267

    Tax receipt
    You will receive the tax receipt by email within 7 days of crediting the payment to our bank account.

    Other EU countries

    Payment gateway
    Payment can be made online using the payment gateway, the order is paid immediately. Payment method: card payment.
    The payment gateway provider is the company ComGate Payments, a.s., https: //www.comgate.cz/cz/platebni-brana

    Any payment claims or questions about payments should be directed to:

    ComGate Payments, a.s.
    Gočárova třída 1754 / 48b, Hradec Králové
    E-mail: platby-podpora@comgate.cz
    Tel: +420 228 224 267

    Tax receipt
    You will receive the tax receipt by email within 10 days of crediting the payment to our bank account.